In 2001 Chyten Educational Services, engaged Pier to assess their technology infrastructure. Unlike their larger competitors, Chyten focused on private and small group tutoring. While others enjoy the minimal administrative requirements and high margins associated with large classes, it was Chyten's belief that students learn best one on one and in small groups. Offering this service to a large quantity of students spanning multiple locations posed a unique challenge.

Pier began consulting with Chyten to gain an intimate understanding of what makes parents choose Chyten for their children and why top academic talent choose careers at the budding company. Armed with that vision, Pier designed and developed Chyten's entire technology infrastructure including a suite of web-based software products that integrate scheduling, human resources, accounting, decision support and CRM into a single web-based platform.

Once the internal systems were addressed we turned our attention outward, leveraging our deep knowledge of the Chyten difference to develop a new website. The award winning www.chyten.com has been a stunning success achieving over 1000% return on investment in just under 24 months.

With Pier's help Chyten is now offering their tried and true business infrastructure to franchisees nationwide.